Ubuntu Pro with Support
Ubuntu Pro with Support provides a supported, security-maintained foundation for modern applications by adding 24x7 technical support for your Ubuntu Pro workloads on AWS, metered by the hour as a Private Offer.
Ubuntu Pro
Ubuntu Pro for AWS is a premium image delivering the most comprehensive open source security and AWS compliance, with FIPS, DISA-STIG, and FedRAMP hardening out-of-the-box, and up to 15 years of security maintenance. Ubuntu Pro is suitable for small to large-scale Linux enterprise operations, with pay-as-you-go billing on your existing AWS invoice.
Ubuntu Pro with 24x7 Support
With 24x7 SLAed support and the widest open source security patching, teams can build on Ubuntu Pro with Support to secure their application's open source supply chain and receive expert assistance when they need it.
24x7 Support is available for the Ubuntu operating system (infrastructure) and can be extended to include application support for key open source applications.
Features
| Feature | Ubuntu | Ubuntu Pro | Ubuntu Pro with Support |
|---|---|---|---|
| Security patches for 2,300+ Ubuntu infrastructure packages | Yes | Yes | Yes |
| Security patches for the widest selection of popular open source packages, including Apache Kafka, MongoDB, RabbitMQ, Redis, and NodeJS, and key language ecosystems including Java, Python, Ruby and Javascript/Node.js | No | Yes | Yes |
| Livepatch for instant kernel security and higher uptimes | No | Yes | Yes |
| FIPS 140-3 and Common Criteria EAL2 certified components | No | Yes | Yes |
| Hardening profiles, including CIS and DISA STIG, with CIS and other Shell security recommendations for production environments built into hardened images in the gallery | No | Yes | Yes |
| Landscape fleet management | No | On request | On request |
| Maintenance period | 5 years | Up to 15 years | Up to 15 years |
| Knowledge Base | No | No | Yes |
| Canonical-backed 24x7 Support with enterprise grade SLA, with possibilities to integrate into existing AWS support workflows | No | No | Yes |